How others perceive you via your non-verbal communication. This course looks at how your body language displays what you are truly feeling and how to be aware of what signals you are demonstrating. You will be trained on what is effective and how a change in how you use your body can help you to get the best out of your situation.
Building Relationships and Personalities
Building relationships is important both in and out of the workplace. It helps us to resolve problems and communicate effectively with those around us. We also focus on personality preferences of ourselves and others to enable us influence others and manage key relationships.
Confidence & Assertiveness
This training will provide guidance on how to become more assertive and build self-confidence, which in-turn will help to achieve greater work effectiveness and productivity, whilst gaining control of daily activities and enabling individuals to overcome stressful work situations. We will cover topics such as what assertiveness is and what it means for us and those around us, adopting a positive approach in communicating more effectively and the words we use to empower you with confidence.
Emotional Intelligence is based on the notion that the ability of individuals to understand their own emotions, and those of the people they work with, is key to better business performance. This course will provide you with the knowledge required to develop your awareness of Emotional Intelligence and in doing so, help you to perform more effectively.
Mindfulness - Managing Change and Stress
It can be easy to rush through life without stopping to notice much. Paying more attention to the present moment – to your own thoughts and feelings, and to the world around you – can improve your mental wellbeing. Some people call this awareness "mindfulness". Mindfulness can help us enjoy life more and understand ourselves better. You can take steps to develop it in your own life. This course looks at coping methods to handle difficult and emotional changes both at home and at work. The course also focuses on the causes of stress, how to keep strong and relaxation techniques.